Saturday, October 9, 2010

Physicians, hear thyselves

My primary-care physician recently referred me to a specialist.

In yesterday's mail I received something from that practice -- the usual instructions and forms to fill out.

The envelope, however, was addressed to "Mark Humphrey."

I called the specialist's practice, gave my primary care doctor's name and said they'd put the wrong name on the envelope.

The woman who answered the phone asked for my date of birth.

I gave it.

Then she asked for my name.

I said, "Do you want what you think is my name or my real name?"

"Yes," she replied.

I got things straightened out anyway, but all this doesn't seem to bode well, given the nature of the practice.

It's an EAR, nose and throat place....

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